Jobs at Purrfect Pals

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Veterinary Assistant Position Available

Purrfect Pals has an opening for Director of Operations
Purrfect Pals seeks a dynamic, organized individual to serve as our Director of Operations. This person supervises all aspects of animal care for Purrfect Pals, including operating the shelter, supervising staff, supervising the operations of the clinic, supervising the foster care system, and supervising the off-site adoption system.

Job Description

ESSENTIAL DUTIES AND PRIMARY JOB PURPOSE include the following.  Other duties may be assigned.

Purrfect Pals provides a no-kill sanctuary, foster, and hospice care for homeless cats. Purrfect Pals works to end overpopulation through humane education, spay/neuter programs, and permanent placement in quality homes. Founded in 1988, Purrfect Pals was originally a boarding facility for cats.  Today the sanctuary is home to over 250 cats. The sanctuary prides itself in providing spaces for feral cats, cats with leukemia, cats with FIV, and cats with behavioral issues. The organization also adopts on average 2000+ cats a year and provides medical care on site.

Purrfect Pals is going through an exciting period of growth and we are looking for an individual to join our organization as the Director of Operations.  The ideal candidate will have a minimum of 3 years experience in animal shelter management, supervising staff, and responsibility for animal welfare including medical care.  This individual will also have knowledge and experience in cat behavior and health, along with a passion for cats.  The Director of Operations will oversee the operations of all facility programs, procedures and resources on a daily basis. The Director of Operations will be responsible for hiring, training, supervising, evaluating, promoting, and terminating staff members.  This individual will also be responsible for regular reviews and assisting in updating each department’s guidelines while assuring compliance with local, state, and federal regulations, and the mission of the organization. The Director of Operations will prepare and manage facility budgets, review departmental expenditures, and serve as primary purchasing agent.  The person in this role will also assists with public relations and education outreach.   The Director of Operations will report directly to the Board of Directors President.

MAJOR TASKS & RESPONSIBILITIES

1. Responsible for the daily supervision of all facility departments, department heads, and subordinate staff. Prepare all staff assignments, schedules and rosters. Oversee the hiring and training of staff and regularly review and evaluate job performance.  Responsible for assuring that proper policies and procedures are followed in all departments.  Addresses employee grievances and complaints while assuring shelter policies are administered fairly and consistently.  Promote equity, fair treatment and positive employee relations.

2. Ensure all shelter cats are well cared for by visiting rooms daily and becoming familiar with the cats.  Be aware of medical care and conditions of the rooms and kennels. Address any concerns immediately to ensure the health and well being of all cats.

3. Communicate to staff and ensure alignment with shelter core values, mission statement and strategic plan. Continuously institute staff training, continuing education seminars, and development programs to assure staff is aware of new and revised policies, procedures, rules and regulations.  

4. Partner with clinic staff to understand and oversee controlled substance records, pharmacy inventory and ordering, laboratory submissions and orders.  Provide direction for operation of shelter’s computer system and software programs. Develop and oversee all animal records in each resident area.

5. Analyze statistical data to develop new strategies, figure projections, and determine trends using a variety of computer software programs.  Regularly compile and present reports to the board of directors on facility operations and activities.

6. Evaluate all new and on-going projects regularly to determine and implement needed changes.  Regularly review facility policy and procedure manuals and standard operating procedures to assure compliance with local, state and federal guidelines and the facility mission.

7. Respond to complaints about employees, volunteers and facility procedures.  Assist kennel and clinic lead personnel with resolution of difficult situations.  Investigate employee accident reports.

8. Partner with Board of Directors Treasurer to review budgets of all departments and assists department heads with fiscal planning.  Develop annual budget for the facility and monitor facility revenue and expenses in relation to annual budget. Serve as contract agent for facility and negotiate with vendors concerning clinic and shelter purchasing.

9. Meet with Board of Directors regularly to determine strategies.  Coordinate efforts with the board of directors or governing body in developing, implementing, interpreting and updating facility policies and procedures. 

10. Oversee the maintenance and upkeep of buildings, grounds, machinery and equipment.

QUALIFICATION REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

1. Demonstrated supervisory skills to include interpersonal communication skills, team building and change management skills, and motivation and decision making techniques.  Knowledge of Washington State labor issues.  Skill in mediating disputes, conflicts and grievances. Ability to train and effectively direct the activities of all staff.

2. Demonstrated program management knowledge to include basic statistical methods, fiscal and budgetary practices, and knowledge of local, state and federal regulations for the workplace.

3. Ability to build alliances with community organizations and agencies.  Ability to establish and maintain effective working relationships with vendors and to deal with the public in a professional manner

4. Demonstrated personal communication skills to include knowledge of interviewing techniques, public speaking, skill in writing and editing and ability to express thought orally in a clear manner. Ability to communicate with all levels of personnel and the board of directors.

5. Ability to maintain confidential information.  Excellent organization and prioritization skills and demonstrated ability to make decisions and solve problems while working under pressure.

6. Ability to operate personal computer, spreadsheet application and to work independently while knowing when to seek support and guidance from the Board of Directors.

7. Four year college degree in business management, animal sciences, animal welfare or an equivalent combination of education and professional experience.

8. References from the last two career positions detailing success in personnel management, animal welfare management, experience with fiscal responsibility and team building.

EMPLOYMENT DISCLAIMER:  This job description is not a contract - management reserves the right to change its contents at any time. This organization complies with the guidelines set forth in the Americans with Disabilities Act of 1990 and does not discriminate on the basis of race, color, religion, national origin, ancestry, sex, age, disability, or status as a disabled veteran or veteran of the Vietnam era.  This organization is an Equal Opportunity Employer.

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